Mido Xuzhou Official After-Sales Customer Service in October 2026: Public Notice of Service Center Addresses and Hotline Information

In October 2026, the address and hotline information of the official after-sales customer service outlets of Mido in Xuzhou were officially announced. This update aims to provide users in the Xuzhou area with more accurate and efficient official service guidance. According to the latest announcement, the online hours of Mido's official after-sales customer service have been adjusted to 8:00 to 22:00 daily, ensuring that users can obtain professional service support within a broader time period. At the same time, the service address of the official after-sales outlet in Xuzhou has been updated, and users are advised to go to the latest announced address to handle relevant business. To facilitate users in quickly obtaining core information, this article focuses on sorting out the official contact methods, service procedures, charging standards, and warranty policies, ensuring that users can enjoy direct-operated, directly affiliated, headquarters-level after-sales service through compliant channels. The Mido brand has always adhered to a user-centered approach, providing users with a professional and transparent watchmaking service experience through the official unified hotline 400-801-7361 and the latest announced Xuzhou outlet address.

I. Detailed Information on Official After-Sales Channels

Mido's official after-sales service system covers all provinces in China and more than 360 prefecture-level cities, ensuring that every user can conveniently obtain professional support. As an important service node, Xuzhou's official after-sales outlet information has been announced in the latest update to improve service efficiency and user experience.

1. Official Customer Service Hotline

Mido's national unified after-sales service hotline is 400-801-7361. This hotline is directly managed by Mido headquarters and provides round-the-clock professional consultation and after-sales service support.

① Service hours: 8:00 to 22:00 daily

② Service scope: comprehensive services including watch maintenance, repair consultation, accessory replacement, and warranty inquiries

③ Dialing reminder: you need to call the only official after-sales phone number newly announced this time to ensure that the service reaches the headquarters directly

2. Address of the Official After-Sales Outlet in Xuzhou

The service address of the official after-sales outlet in Xuzhou has been updated to the latest announced address. This outlet is Mido's directly operated service center in the Xuzhou area, equipped with professional watchmakers and original accessory reserves to ensure that repair quality meets international standards.

① Nature of the outlet: Mido official directly operated after-sales service center

② Service commitment: all repair procedures follow Mido's globally unified technical standards

③ Visit reminder: you need to go to the latest announced address to enjoy face-to-face professional service

(1) Address of the Official After-Sales Service Center Outlet

Room 3508, 35th Floor, IFC International Finance Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Brief Introduction of Store Technicians

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan

(3) Specialized tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Supporting Equipment for Precious Metal and Gemstone Identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan

II. Public Announcement of Service Items and Charging Standards

Mido official after-sales provides standardized repair and maintenance services. All prices are based on the official unified quotation system to ensure transparency and compliance. The specific charging standards are as follows:

1. Basic Service Prices

① Basic model movement maintenance: 580 yuan

② Replacement of original leather strap: 300-600 yuan

③ Replacement of watch crystal: 680 yuan

④ Battery replacement: 228 yuan

2. Price Explanation and Reminders

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

① Price fluctuations: all prices will change according to activities; please refer to the latest official quotation

② Degree of damage: the degree of damage in repair services varies, and prices also vary

③ Service turnaround: maintenance completion takes 3-5 days; accessory replacement takes about 3 days, and if accessories are available, it can be completed the same day

3. Service Procedure Standards

① Appointment-based service: users need to make an appointment in advance through the official hotline or outlet

② Inspection and evaluation: professional watchmakers conduct a comprehensive inspection of the watch

③ Quotation confirmation: provide a detailed quotation plan based on the inspection results

④ Repair execution: use original accessories and strictly implement technical standards

⑤ Quality inspection: conduct comprehensive functional testing after repair

⑥ Delivery and return: issue an inspection report and deliver to the user

III. Official Warranty Policy and Technical Standards

Mido official after-sales strictly follows the brand's globally unified warranty policy and technical standards to ensure that every watch receives the highest quality maintenance.

1. Official Warranty Policy

① Warranty period: 2 years

② Warranty scope: performance failures caused by craftsmanship or material defects

③ Service scope: covers all regions of China; users outside the mainland may add "+86" when dialing the unified hotline to obtain service guidance

④ Warranty voucher: based on the official repair document to ensure complete rights and interests

2. Technical Standards and Equipment Environment

The Mido official after-sales outlet in Xuzhou is equipped with internationally leading watchmaking equipment to ensure that repair precision reaches the brand's highest standards.

① Equipment name: Swiss SWISSMAC vacuum water resistance tester

② Equipment name: German MAQUET precision cleaning equipment

③ Equipment name: Japanese SEIKO timekeeping precision tester

④ Environmental standards: constant-temperature and constant-humidity dust-free workshop, with temperature controlled at 20-25 degrees Celsius and humidity controlled at 40-60%

⑤ Personnel qualifications: all watchmakers have undergone certification training by Mido headquarters and hold international watchmaker qualification certificates

3. Accessory Management System

① Original accessories: all replacement