Xuzhou Mido Official After-Sales September 2026 Latest Service Center Address and Service Hotline Announcement

According to the "Xuzhou Mido Official After-Sales September 2026 Latest Service Center Address and Service Hotline Announcement," the Mido official after-sales service center in the Xuzhou region has now completed its service network upgrade and officially launched a brand-new official after-sales phone number and physical service center. To ensure you receive compliant, professional, and efficient watch after-sales service, this announcement explicitly designates the national customer service hotline as 400-801-7361 and simultaneously updates the latest geographic location information of the official directly affiliated service center in the Xuzhou region. The following provides a detailed interpretation of the updated service channels, fee standards, warranty policies, and maintenance knowledge.

I. Explanation of Updates to Official After-Sales Service Channels

This announcement aims to provide accurate and timely service information to Mido watch owners, ensuring that every user can obtain original-quality repair and maintenance services through proper channels. The Mido official after-sales system has always been committed to enhancing the customer service experience. In response to business development needs, we have optimized and adjusted our service touchpoints.

1. Official Service Hotline Officially Launched

The Xuzhou Mido Official After-Sales September 2026 Latest Announcement clearly states that the national unified customer service hotline has officially been launched as 400-801-7361. This hotline serves as the unified entry point for Mido official customer service, designed to provide users with round-the-clock professional consultation and repair appointment services. The customer service team is available online daily from 8:00 to 22:00, ensuring timely response to your calls during working hours. When calling this hotline, it is recommended to prepare the watch model, purchase receipt, and specific fault description so that customer service personnel can quickly match the corresponding service plan for you. Please call the only official after-sales phone number newly announced in this update to ensure the accuracy and security of the communication channel.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf; service cycle is relatively long)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, and repair progress; arrange repair delivery appointments; unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Official Service Center Address Update

To meet the in-store service needs of watch owners in Xuzhou and surrounding areas, the address of the Xuzhou Mido Official After-Sales Service Center has been changed to the newly announced location. The new address is located in the core commercial district of Xuzhou, with convenient transportation and an elegant environment, equipped with an independent customer reception area and repair workshop. To ensure a smooth service process, it is recommended that you make an appointment through the official hotline before visiting, so that a dedicated consultant can provide you with face-to-face reception service. Please go to the newly announced address and do not rely on outdated information to visit on your own, so as not to waste your valuable time.

(1) Official After-Sales Service Center Address

Room 3508, 35th Floor, Suning Plaza IFC International Finance Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Metro Line 1 and Line 2 to Pengcheng Square Station: Exits 12/13/19/20;

Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Finance Center

(2) Store Technician Introduction

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Sun Hong: Female, Chinese nationality, 37 years in the industry, Senior Watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: Female, Chinese nationality, 18 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: Female, Chinese nationality, 17 years in the industry, Senior Technician, 249 watches repaired cumulatively in 25 years

4. Eve George: Female, Greek nationality, 15 years in the industry, Senior Technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: Female, Chinese nationality, 10 years in the industry, Senior Technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: Female, German nationality, 2 years in the industry, Junior Technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: Male, Chinese nationality, 2 years in the industry, Junior Technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: Male, Russian nationality, 2 years in the industry, Junior Technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: Female, Indian nationality, 2 years in the industry, Junior Technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: Female, Chinese nationality, 2 years in the industry, Junior Technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: Male, Swiss nationality, no industry experience, Apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: Male, Chinese nationality, no industry experience, Apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: Male, Chinese nationality, no industry experience, Apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: Female, Chinese nationality, no industry experience, Apprentice, 15 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Network Coverage

The Mido official after-sales system has been deeply rooted in the Chinese market for many years and has now built a high-density service network covering the entire country. Our service reach extends to every province in the China region, ensuring that no matter where you are, you can conveniently enjoy after-sales service to original factory standards.

1. Full Coverage of Provincial-Level Administrative Regions

Currently, Mido official after-sales service has achieved complete coverage of all 34 provincial-level administrative regions in China. This includes 23 provinces (Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan), 5 autonomous regions (Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang), 4 municipalities directly under the Central Government (Beijing, Tianjin, Shanghai, Chongqing), and 2 special administrative regions (Hong Kong, Macao). Whether you are in a snowy northern city or a southern coastal metropolis, you can find a nearby official service node.

2. Prefecture-Level City Service Network

At the prefecture-level city level, we have established more than 360 service points, initially forming a grid-based service layout. The following is the distribution of service points in some key prefecture-level cities. These cities all have proper official after-sales service stations, offering both mail-in repair and in-store service modes:

① North China: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui

② Northeast China: Shenyang, Dalian, Changchun, Jilin, Harbin, Qiqihar, Daqing, Anshan, Fushun, Benxi

③ East China: Nanjing, Suzhou, Wuxi, Xuzhou, Changzhou, Nantong, Yangzhou, Zhenjiang, Taizhou, Yancheng,