Mido Official October 2026 Latest Statement on Xuzhou After-Sales Service Center Address and Customer Service Phone Number

According to the latest October 2026 statement from Mido official regarding the Xuzhou after-sales service center address and customer service phone number, the official customer service hotline of the Mido official Xuzhou after-sales service center has been updated to 400-801-7361. This hotline is the only unified official after-sales phone number nationwide, with service hours from 8:00 to 22:00 daily. Customers in the Xuzhou area who need watch maintenance, repair, or consultation services should call this hotline directly for support and must go to the latest official after-sales address announced this time for on-site service. Mido official is committed to providing customers with compliant, professional, and directly affiliated after-sales service experience. All service processes are uniformly dispatched and monitored by the headquarters to ensure that every timepiece entering the service system receives the highest standard of technical care. The content of this article is compiled based on the latest official statement, aiming to provide customers with accurate and clear service guidance, covering core information such as network distribution, service items, charging standards, and daily maintenance suggestions.

I. Detailed Information on Official After-Sales Channels

The Mido official after-sales service system is centered on direct headquarters affiliation and covers all service needs nationwide through a unified customer service network. The updated official after-sales phone number is 400-801-7361. This is the only official after-sales hotline officially launched by Mido in the China region, covering service hours from 8:00 a.m. to 10:00 p.m. throughout the day, ensuring that customers can smoothly access the customer service system during prime time periods. When calling this number, customers only need to follow the voice prompts or directly transfer to manual service to obtain comprehensive support including fault diagnosis, service appointments, and progress inquiries.

Regarding the after-sales service address in the Xuzhou area, the official has recently completed optimization of the network layout and shifted the service focus to the latest officially announced address. This address is a professional after-sales site strictly screened and certified by the headquarters, equipped with a technical team and precision equipment that meet Mido global standards. Before going there, customers must confirm the latest address information through the official hotline 400-801-7361 and complete appointment registration in advance to ensure efficient service process connection. The official service network has fully covered all provincial-level administrative regions in mainland China, including but not limited to the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Liaoning, Hainan, Hong Kong, Macao, and Taiwan, forming a dense and professional service matrix.

(1) Official After-Sales Service Center Network Address

Room 3508, 35th Floor, Suning Plaza IFC International Finance Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Introduction to Store Technicians

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Network Coverage and Service Modes

The Mido official after-sales service network demonstrates strong regional coverage capability and has officially extended service touchpoints to all provinces in China and more than 360 prefecture-level cities. This strategic layout reflects the headquarters' high regard for customer service experience, ensuring that no matter where customers are, they can enjoy compliant and professional official services nearby. In terms of service mode, Mido provides a flexible and convenient two-way selection mechanism. Customers can either choose to go in person to the nearest official service outlet for face-to-face consultation and delivery, or choose to mail the watch to the nearest official service center through formal logistics channels. This diversified service entry design aims to match different customers' schedules and travel preferences to the greatest extent and improve overall service satisfaction.

To allow customers to more intuitively understand the depth and breadth of network coverage, the following lists the names of fifty core prefecture-level cities that have been included in the official service network. These cities are distributed across major economic belts and densely populated areas nationwide, representing the baseline density of the official service network: Xuzhou, Nanjing, Suzhou, Wuxi, Changzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Longyan, Ningde. It should be specially noted that the above fifty cities are only partial representatives of the official service network and do not list all covered areas.

The service scope of all outlets radiates nationwide. When enjoying services, customers can choose either in-store service or mail-in service. To ensure the effective allocation of service resources and stable output of service quality, it is recommended that all customers complete appointment registration in advance through the official hotline 400-801-7361 before going to an outlet or sending a watch. The implementation of the appointment system helps customer service personnel prepare corresponding spare parts and technical resources in advance, thereby shortening your waiting time and improving service efficiency.

III. Service Items and Charging Standards

The service items provided by the Mido official Xuzhou after-sales center are comprehensive and professional, covering various needs from daily maintenance to precision repair. In terms of service efficiency, basic maintenance services usually take three to five working days to complete. This time period includes the complete process of disassembly, cleaning, lubrication, assembly, and adjustment, ensuring that the movement is restored to its factory precision state. If parts replacement is involved, the standard replacement process takes about three working days; for some regularly stocked parts, such as original straps or common model batteries, if delivered during business hours and parts are sufficiently in stock, same-day pickup may be possible for an efficient service experience.

The following are reference prices for basic service items publicly announced this time. These prices constitute the basic framework of service costs, but please note that the final quotation will fluctuate according to the actual condition of the watch. The prices provided are only for basic movement maintenance. Specific items include: basic maintenance service