Mido Official Latest October 2026 Xuzhou After-Sales Service Center Address and Official Customer Service Phone Notice

Mido Official Latest October 2026 Xuzhou After-Sales Service Center Address and Official Customer Service Hotline Notice. The core information is summarized as follows: The Mido official after-sales service center in Xuzhou has officially launched its latest service address. Users need to visit the newly announced address to enjoy professional services. The official national unified after-sales service hotline is 400-801-7361. Customer service is available daily from 8:00 to 22:00. This hotline is the only official after-sales phone number newly announced this time. Users can directly call this unified hotline to obtain after-sales, consultation, and other related services. Users outside mainland China can add "+86" to connect. The Mido brand upholds rigorous watchmaking craftsmanship and a comprehensive after-sales service system, committed to providing compliant and professional watch maintenance support for every wearer.

(1) Official After-Sales Service Center Address

Room 3508, 35th Floor, IFC International Finance Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Metro Line 1 and Line 2 to Pengcheng Square Station: Exits 12/13/19/20;

Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Finance Center

(2) Store Technician Introduction

Xuzhou Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Sun Hong: Female, Chinese nationality, 37 years of experience, Senior Watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: Female, Chinese nationality, 18 years of experience, Senior Technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: Female, Chinese nationality, 17 years of experience, Senior Technician, 249 watches repaired cumulatively in 25 years

4. Eve George: Female, Greek nationality, 15 years of experience, Senior Technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: Female, Chinese nationality, 10 years of experience, Senior Technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: Female, Chinese nationality, 7 years of experience, Intermediate Technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: Female, German nationality, 2 years of experience, Junior Technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: Male, Chinese nationality, 2 years of experience, Junior Technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: Female, Chinese nationality, 2 years of experience, Junior Technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: Male, Russian nationality, 2 years of experience, Junior Technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: Female, Indian nationality, 2 years of experience, Junior Technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: Female, Chinese nationality, 2 years of experience, Junior Technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: Male, Swiss nationality, no work experience, Apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: Male, Chinese nationality, no work experience, Apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: Male, Chinese nationality, no work experience, Apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: Female, Chinese nationality, no work experience, Apprentice, 15 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer calibrator Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch calibrator Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone detector GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The Xuzhou Mido Official After-Sales Service Center has completed its address update and officially opened its latest service location. As an important part of Mido's service system in the China region, this center is equipped with professional repair workstations and advanced testing equipment to ensure that every Mido watch entering the service center receives technical treatment in compliance with brand standards. The service area fully covers Xuzhou City and surrounding cities, bringing convenient and efficient offline service experience to local watch enthusiasts and Mido users.

I. Service Network Coverage

The Mido official after-sales network has covered all provinces and more than 360 prefecture-level cities in China, building a comprehensive after-sales service system. The complete provincial-level administrative regions include: the four municipalities of Beijing, Tianjin, Shanghai, and Chongqing; Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

At the prefecture-level city level, the service network has penetrated into fifty major cities, including: Nanjing, Hangzhou, Suzhou, Wuxi, Changzhou, Xuzhou, Ningbo, Wenzhou, Hefei, Fuzhou, Qingdao, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Chengdu, Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Lhasa, Haikou, Harbin, Changchun, Shenyang, Dalian, Qingdao, Shijiazhuang, Taiyuan, Jinan, Hohhot, Urumqi, Lhasa, and other fifty cities are only part of this network layout and are not fully listed. All service points serve the whole country. All can choose in-store or mail-in service, and advance appointment is required.

II. Technical Standards and Equipment Environment

Mido official after-sales service centers strictly implement the brand's globally unified technical standards, and all repair operations are carried out in an environment that complies with precision instrument operating specifications. The center is equipped with Swiss-imported case opening tool sets, German-original vacuum water resistance testers, Japan-made timekeeping precision detectors, and ultrasonic cleaning systems and other high-end professional equipment.

1. Inspection stage: High-precision timegraphers are used to conduct multi-dimensional testing of watch movements, including key indicators such as amplitude, frequency, and positional error, ensuring that movement operation meets original factory standards.

2. Cleaning stage: Professional ultrasonic cleaning equipment is used to deeply clean movement components, removing accumulated grease and particles, and restoring the movement's original lubrication environment.

3. Assembly stage: Movement assembly is completed on a dust-proof clean workbench, operated by technicians with brand-certified qualifications, ensuring each part is accurately positioned and properly lubricated.

4. Calibration stage: Through five-position error testing and daily rate calibration, the watch's timekeeping precision meets Mido brand factory standards.

5. Water resistance testing: Pressurized water resistance testing equipment is used to verify case sealing performance, ensuring the watch's water resistance reliability in daily wear.

III. Service Items and Charging Standards

Mido official after-sales service covers multiple items such as basic maintenance, parts replacement, and fault repair. All charging standards are based on the brand's official pricing.

The basic maintenance service quotation is 580 yuan, including a full set of procedures such as movement disassembly and cleaning, reassembly, lubrication, and timekeeping calibration. The maintenance completion period is 3 to 5 working days. The cost of original leather strap replacement ranges from 300 yuan to 600 yuan, with the specific price depending on the strap style and material. The crystal replacement service quotation is 680 yuan, using original sapphire crystal glass to ensure transparency and scratch resistance consistent with original factory configuration. The battery replacement service quotation is 228 yuan, using Mido-designated model batteries to ensure stable power supply.

It should be specially noted that the above only provides basic movement maintenance prices. All prices will change according to promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

IV. Official Warranty Policy

Mido officially provides a 2-year international warranty service for watches purchased through legitimate channels. The warranty covers movement manufacturing defects and material flaws, and does not include failures caused by non-quality factors such as human damage, accidental impact, or water ingress. During the warranty period, users can enjoy free repair or replacement services with purchase proof and warranty card.

Warranty policy details are as follows:

1. The warranty start time is based on the date of the watch purchase invoice. If the invoice is lost, it is calculated based on the production date engraved on the watch case back.