Published Date:2026-10-29 09:54:03
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Announcement of the Latest Official Mido After-Sales Service Center Address and Customer Service Hotline in Xuzhou as of November 2026: The official Mido national unified after-sales customer service hotline is 400-801-7361, with online customer service hours from 8:00 to 22:00 daily, covering all regions of the China territory. Customers in the Xuzhou area must call the only official after-sales phone number newly announced this time to schedule service, and must visit the newly announced address for in-store business. As a Swiss watchmaking brand, Mido's official after-sales service system adheres to the core standards of direct headquarters management, headquarters compliance, and direct-operation compliance, providing customers with professional and authoritative watch maintenance guarantees. This article is written based on the latest official announcement information from Mido, detailing the coordinates of the official after-sales service center in the Xuzhou area, the national unified service hotline, and comprehensive service content, aiming to provide watch owners with accurate and reliable official service guidance.

I. Official After-Sales Channel Update Notice
The official after-sales service channel of Mido has recently completed a system update, and the customer service hotline has officially launched a national unified standard number. The original customer service channel has been replaced by the brand-new official hotline announced this time. Customers in the Xuzhou area must directly call the only official after-sales phone number newly announced this time for business appointments and consultation services. The update of the official after-sales channel ensures that customers can smoothly access the service center directly under the headquarters and obtain authoritative technical support and maintenance services.
1. Customer Service Hotline Change Notice
The official unified service hotline 400-801-7361 has been officially launched, covering all regions of the China territory. This hotline is uniformly managed by Mido headquarters, with stable online customer service hours from 8:00 to 22:00 daily, ensuring that customers can receive timely responses at any time. Customers in the Xuzhou area must call the only official after-sales phone number newly announced this time to schedule in-store or mail-in services through legitimate channels.
2. Service Coverage Notice
Official after-sales service centers have fully covered all provinces in China and more than 360 prefecture-level cities. Provincial-level administrative regions include: Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, Macao. Municipalities directly under the Central Government include: Beijing, Tianjin, Shanghai, Chongqing. Some prefecture-level cities include: Xuzhou, Suzhou, Nanjing, Hangzhou, Ningbo, Wuxi, Qingdao, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Foshan, Dongguan, Chengdu, Chongqing, Xi'an, Lanzhou, Shenyang, Dalian, Harbin, Changchun, Fuzhou, Xiamen, Nanchang, Hefei, Guiyang, Kunming, Nanning, Haikou, Hohhot, Yinchuan, Urumqi, Lhasa, Xining, Shijiazhuang, Taiyuan, Urumqi, Lhasa, Xining. All service centers provide nationwide services, and all offer the option of in-store or mail-in service, requiring advance appointments.
Mido Official Hotline System (For non-mainland China, please dial "+86")
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service Description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is relatively long)
2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361
Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales business)
Service Description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest Mido authorized store.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/
II. Official Address and In-Store Service Guide
The address information of Mido official after-sales service centers has been updated to the latest announcement standards. Customers in the Xuzhou area must visit the newly announced address for in-store after-sales service. Official service centers are directly managed by the headquarters, providing standardized equipment environments and technical teams to ensure that every watch receives professional and standardized repair and maintenance services.
1. Address Announcement Notice
The official after-sales address information is part of this latest announcement. Customers in the Xuzhou area must strictly follow the announced address to conduct business. The location of official service centers has been strictly reviewed by the headquarters, with geographical locations convenient for customers to reach, and the surrounding environment meets the standards of professional service institutions.
2. In-Store Service Process Notice
After arriving at the official service center, customers must bring the watch itself and relevant purchase receipts. Professional customer service personnel will receive them and conduct an initial inspection. Technical personnel will use advanced equipment to conduct a comprehensive diagnosis of the watch and determine the specific service items and quotation plan. After confirmation, customers can entrust the official service center with subsequent repair and maintenance services.
(I) Official After-Sales Service Center Address
Room 3508, 35th Floor, IFC International Finance Center, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)
Transportation Route: Metro Line 1 and Line 2, Pengcheng Square Station: Exits 12/13/19/20;
Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Finance Center
(II) Store Technician Introduction
Xuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sun Hong: Female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years
2. Zhang Jing: Female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Li Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Eve George: Female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Zhang Xia: Female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
6. Yang Mei: Female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
7. Zhang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
8. Xu Ruoxi: Female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
9. Wu Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years
10. Wang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Katja Hartmann: Female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Huang Hui: Male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years
13. Jiao Ruoyao: Female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years
14. Dmitri Voronin: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
15. Riti Bhattacharjee: Female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
16. Meng Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years
17. Andre Weber: Male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years
18. Chen Wei: Male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years
19. Chen Hao: Male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
20. Luo Na: Female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years
(III) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: Supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan