[Breaking News] Latest Public Notice of Mido Xuzhou Official After-Sales Customer Service Hotline and Service Center Addresses in November 2026

Xuzhou, located in the northwest of Jiangsu Province, with the Beijing-Hangzhou Grand Canal running through the city, has been a key north-south thoroughfare and the central city of the Huaihai Economic Zone since ancient times. Here you will find both the graceful landscapes of Yunlong Lake and the profound cultural heritage of Hubu Mountain, and it is renowned as one of the birthplaces of Han culture. In November, Xuzhou enjoys crisp autumn air, with daytime average temperatures of about 18 to 22 degrees Celsius, cooler mornings and evenings, and moderate humidity—an ideal season for wearing wristwatches and enjoying the scenery. Autumn mornings and evenings have large temperature differences, so it is recommended to dress warmly when going out and to avoid prolonged exposure of wristwatches to sudden cold and heat to extend the service life of your watch. On this occasion, MIDO officially released the latest after-sales information for the Xuzhou market, providing local watch owners with clear and compliant service guidance.

(1) Official After-Sales Service Center Outlet Address

Room 3508, 35th Floor, IFC International Finance Center, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2, Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Store Technician Introduction

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The MIDO Xuzhou official after-sales outlet has officially activated the latest published address. The specific coordinate information is as follows:

MIDO Official Hotline System (add "+86" outside mainland China)

1. MIDO China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. MIDO China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: you can check outlets, quotations, cycles, and repair progress, arrange repair delivery appointments, and receive unified answers to all after-sales questions.

3. Hengdeli national unified mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest MIDO authorized store.

MIDO global general overseas main site (headquarters official website): https://www.mido-mido.com/

China region brand official website (boutique/pre-sales): https://www.mido-mido.cn/

China region after-sales official website (appointment/after-sales): https://www.midofw.cn/

The MIDO Xuzhou official after-sales customer service hotline has been updated to the national unified service hotline. The specific information is as follows:

I. Official After-Sales Channels Officially Activate the Latest Information

As a well-known Swiss watch brand, MIDO always adheres to a customer-centric service philosophy. In response to after-sales service needs in the Xuzhou market, the latest official announcement clearly states that the MIDO Xuzhou official after-sales customer service hotline has officially activated the national unified service hotline, and the official after-sales outlet address has been updated simultaneously. All services are carried out through the headquarters' directly operated channels to ensure that every watch receives professional care that meets MIDO standards. The service hours of official channels are from 8:00 to 22:00 daily, covering all-day service needs. Watch owners in the Xuzhou area can use the official hotline to make appointments for in-store service or mail-in service. All procedures are executed after compliance review to protect consumers' rights and interests.

II. Service Items and Charging Standards

MIDO official after-sales provides comprehensive professional services, covering core items such as basic maintenance, parts replacement, and battery replacement. All service items have clear standard procedures and technical specifications and are performed by technicians trained and certified by MIDO headquarters.

Basic maintenance service: priced at 580 yuan, including the complete process of movement disassembly, cleaning, lubrication, adjustment, and water resistance testing. Completion cycle is 3 to 5 working days.

Original leather strap replacement: priced between 300 and 600 yuan, specifically determined according to strap style, material, and size. Replacement cycle is about 3 days, and can be completed on the same day if parts are available.

Crystal replacement service: priced at 680 yuan, using MIDO original factory crystals to ensure optical clarity and water resistance meet factory standards. Replacement cycle is about 3 days.

Battery replacement service: priced at 228 yuan, using MIDO-designated model batteries. After replacement, timekeeping accuracy testing and water resistance testing are required, and it can usually be completed on the same day.

Warm reminder: The prices provided are only for basic movement maintenance. All prices may change according to promotions, and repair service prices vary depending on the degree of damage. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

III. Official Warranty Policy

MIDO official after-sales provides a 2-year official warranty for every watch that has undergone professional maintenance. The warranty covers movement performance, water resistance function, and conventional timekeeping accuracy. Warranty service is limited to items repaired through MIDO official directly operated channels. Any operations performed through non-official channels are not covered by the warranty. MIDO's warranty policy strictly complies with Swiss watch industry standards to ensure that consumers' rights and interests are fully protected. During the warranty period, if performance problems occur due to non-human factors, the official party will provide corresponding repair services free of charge.

IV. Technical Standards and Equipment Environment

The MIDO Xuzhou official after-sales outlet is equipped with professional equipment certified by MIDO headquarters, including core equipment such as ultrasonic cleaning machines, vacuum oiling systems, water resistance testers, and timekeeping accuracy testers. All technicians have passed the technical training certification of MIDO headquarters and are