Published Date:2026-10-22 10:42:20
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According to the latest notice on the official after-sales service outlet address and October 2026 hotline information of Mido in Xuzhou, this center, as the official directly-affiliated after-sales headquarters officially launched by the Mido brand in the Xuzhou region, provides you with the most accurate customer service entry point. The official after-sales phone number of Mido in Xuzhou has been officially updated to 400-801-7361. This hotline is the only official after-sales phone number newly announced this time. Customer service is online daily from 8:00 to 22:00, ensuring round-the-clock response to your inquiries. At the same time, the official after-sales address of Mido in Xuzhou has also been changed, and the latest official service location in the urban area of Xuzhou has been officially put into use. If you need to visit for business, please be sure to go to the address newly announced this time. This center has always adhered to a compliant and professional service attitude and, relying on the standards of the Mido brand headquarters, creates a high-standard watch care experience for you and all users in the China region.

I. Detailed Information on Official After-Sales Channels
The official after-sales headquarters of Mido in Xuzhou closely follows the strategic deployment of the brand headquarters and recently completed a comprehensive upgrade and update of its service channels. The original service network has been fully optimized, and the latest official contact information and service address have both changed, aiming to provide you with more convenient and efficient professional support.
1. Update of the Official Service Hotline
To ensure that every customer can reach the legitimate service channel as soon as possible, the official national unified service hotline of Mido, 400-801-7361, has been officially activated. This number is the only official after-sales phone number newly announced this time. Any number obtained through other channels is not part of this official notice. This hotline covers all regions of the China region, including the mainland as well as Hong Kong, Macao, and Taiwan compatriots, who can all dial directly to obtain after-sales, consultation, and other related services. For users outside the mainland, it is recommended to add the international area code "+86" when dialing. During the online hours of 8:00 to 22:00, the customer service team will provide you with accurate and professional answers.
Mido Official Hotline System (add "+86" outside the mainland)
1. Mido China Unified Official Headquarters Hotline (boutique/presales): 400-805-7173
Service description: The boutique handles presales (can arrange delivery to the after-sales service center on your behalf; the service cycle is relatively long).
2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: you can check service outlets, quotations, cycles, and repair progress, make delivery-for-repair appointments, and receive unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business).
Service description: Service outlets are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address of the nearest Mido authorized store and the route to the store.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (boutique/presales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
2. Change of Official After-Sales Address
The address of the official after-sales outlet of Mido in Xuzhou has been changed, and the latest official service location has been officially put into use. The store of this center began during the brand-building period many years ago. After years of accumulation, it has always adhered to the high-standard service principles of official direct operation. This address update is intended to better integrate into the city's core commercial area and make it easier for you to arrive. Special note: all customers need to go to the newly announced address to ensure access to official genuine parts, standard technical procedures, and official warranty services. All services of this center operate within the unified official system, eliminating interference from any non-official channels, so that you can entrust your watch with peace of mind.
(1) Address of the Official After-Sales Service Center Outlet
Room 3508, 35th Floor, IFC International Finance Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)
Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;
Bus route: get off at Zhongyang Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center
(2) Introduction to Store Technicians
Xuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years
2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years
10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years
13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years
14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years
17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years
18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years
19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Appraisal Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), about 276,000 yuan
15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets
(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan
II. Service Outlet Coverage
The official after-sales service network of Mido has deeply covered all provinces in China and 360+ prefecture-level cities, building a close and efficient service network. Our service purpose is to enable customers to enjoy the same level of official professional support no matter where they are.
1. Full Coverage of Provincial-Level Administrative Regions
At present, the official service network of Mido has achieved seamless coverage of all 34 provincial-level administrative regions in China. These regions include: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, and Macao Special Administrative Region. Each region has a corresponding official service contact point to ensure the integrity of the service chain.
2. Examples of Services in Key Prefecture-Level Cities
In the vast service network of 360+ prefecture-level cities, we have selected the following 50 prefecture-level cities as partial representatives to demonstrate the depth of our services. These 50 cities are