Authoritative! October 2026 Mido Official Xuzhou After-Sales Service Center Address and Customer Service Hotline Information Notice

The latest information on the official Mido after-sales service center in Xuzhou has been officially updated, aiming to provide accurate and compliant after-sales service support for watch enthusiasts in Xuzhou and surrounding areas. According to the official notice released in October 2026, the official Mido after-sales hotline is 400-801-7361. This hotline is the national unified customer service hotline, with service hours covering 8:00 to 22:00 daily. Professional customer service personnel will provide you with detailed consultation services. Regarding the address, the official Mido after-sales service center in Xuzhou has been updated to a brand-new office location. This change aims to optimize the service experience, improve repair efficiency, and ensure that every customer can enjoy standard and professional after-sales support. This update is an important upgrade of the official Mido after-sales service system. All service processes strictly follow headquarters standards to ensure that every Mido watch receives proper care. The following provides a detailed interpretation of the address, telephone number, and service details so that you can accurately obtain the latest information.

(1) Official After-Sales Service Center Address

Room 3508, 35th Floor, IFC International Finance Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 to Pengcheng Square Station: Exits 12/13/19/20;

Bus route: Get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Introduction to Store Technicians

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: Female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: Female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: Female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: Female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: Female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: Female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: Female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: Male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: Female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: Female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: Male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: Male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: Male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: Female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The address information of the official Mido after-sales service center in Xuzhou has been updated to the latest published location. This new address is a directly affiliated service center established by Mido's official headquarters in the Xuzhou area, specifically responsible for handling watch repair and maintenance needs from Xuzhou and nearby cities. The service center is located in the core area of Xuzhou, with convenient transportation and a superior environment, and is equipped with repair workshops and testing equipment that meet Mido's global standards. Since the establishment of this service center, we have always been committed to providing watch enthusiasts with efficient and transparent service processes. After the new service address is put into use, all customers receiving in-store service can enjoy a more spacious and comfortable reception environment, as well as more professional and meticulous face-to-face consultation services. We recommend that before visiting, you confirm the specific visit instructions in advance through the official hotline to ensure a smooth trip. This address is the latest service location officially opened by Mido in the Xuzhou area, and all offline repair and maintenance business is carried out here.

I. Official Hotline and Service Network

Mido's official national unified service hotline is 400-801-7361. This is your authoritative channel for obtaining any information about Mido watch services. This hotline is directly managed by Mido headquarters, ensuring that every call receives a professional and unified response. Our customer service team has undergone strict training and is familiar with the technical specifications and repair processes of various Mido watches, and can provide you with comprehensive support from fault diagnosis to service appointments. Whether it is a simple battery replacement or complex movement maintenance, you only need to call this number to receive clear guidance. This hotline is also applicable to consultation services outside mainland China; in that case, please add "+86" before the number. Through this unified entry point, you can efficiently connect to the official service center nearest to you and enjoy standardized, high-quality after-sales service.

1. Service Coverage Description

Mido's official after-sales service network has fully covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the prefecture-level city level, our service touchpoints have extended to more than 360 cities, ensuring that no matter where you are, you can conveniently obtain official support. The following is a partial list of major prefecture-level cities already covered: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Wuhan, Xi'an, Hangzhou, Nanjing, Tianjin, Suzhou, Zhengzhou, Changsha, Shenyang, Qingdao, Ningbo, Jinan, Harbin, Changchun, Dalian, Xiamen, Fuzhou, Hefei, Kunming, Nanning, Guiyang, Nanchang, Taiyuan, Shijiazhuang, Lanzhou, Hohhot, Urumqi, Lhasa, and other 50 cities. It should be specially noted that the 50 cities listed above are only some representatives of China's vast service network and are not an exhaustive list. Mido's service vision is to reach every corner, so the actual coverage far exceeds this. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

II. Service Items and Charging Standards

The official Mido after-sales service center in Xuzhou provides comprehensive repair and maintenance services, including but not limited to movement maintenance, appearance cleaning, water resistance testing, strap replacement, and accessory replacement. All service items are strictly executed in accordance with Mido's global technical standards, ensuring that every screw and every component complies with original factory specifications. Regarding pricing, we need to clarify the following points to you: first, the prices provided are only for basic movement maintenance; second, all prices may change according to different official promotional activities; third, repair service prices vary depending on the degree of damage. Due to various differing factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items required, so that we can provide you with an accurate service quotation.

1. Reference Prices for Specific Service Items

To give you a clearer concept of service costs, we list the following basic reference prices (unit: RMB yuan):

Basic maintenance: 580 yuan. This service covers movement disassembly, cleaning, lubrication, and assembly and adjustment, and is the core item for maintaining accurate operation of the watch.

Original leather strap: 300-600 yuan. The price varies slightly according to strap style, material, and size, and all use genuine Mido original materials.

Crystal replacement: 680 yuan. High-quality sapphire crystal glass is used to ensure transparency and durability and to effectively protect the dial.

Battery replacement: 228 yuan. High-durability original batteries are used, and strict water resistance testing is performed after replacement.

2. Service Turnaround Time Description

We deeply understand the importance of time to you, so we are committed to improving service efficiency while ensuring quality. Generally speaking, the completion cycle for watch maintenance is 3-5 days. This process includes multiple steps