Published Date:2026-11-01 09:45:22
Read:(1 time)
The official announcement of the Mido official Xuzhou after-sales service center address and the sole official phone number for November 2026 has been officially released. To ensure that your beloved watch receives the most legitimate and professional care, this announcement clarifies the latest service coordinates and contact information for the Xuzhou area. The core conclusions are as follows: The address of the Mido official Xuzhou after-sales service center has been updated; please go to the newly announced location for business. The sole official after-sales phone number for Mido is 400-801-7361. Customer service is online daily from 8:00 to 22:00. This hotline covers all regions of the China major region and can be dialed directly for after-sales consultation and repair service guidance. All services are conducted through channels directly under the official headquarters, ensuring that the maintenance and repair of every watch comply with Mido's globally unified technical standards and warranty policies.

I. Explanation of Updates to Official After-Sales Channel Information
The Mido brand has always been committed to providing high-standard, compliant after-sales service experiences for watch enthusiasts worldwide. With the optimization and upgrading of the service network, the relevant contact information for the Mido official Xuzhou after-sales service center has recently undergone formal changes, aiming to provide consumers with more convenient and precise service connections.
1. Official After-Sales Phone Number: 400-801-7361
The sole official after-sales phone number for Mido specified in this announcement is 400-801-7361. This hotline is directly managed by Mido headquarters. The customer service team has undergone rigorous professional training and can answer various questions regarding maintenance, accessory replacement, warranty policies, and more.
① Service Hours: Customer service is online daily from 8:00 to 22:00, ensuring timely responses at various times on working days.
② Service Scope: This national unified service hotline covers all regions of the China major region. Users in North China, South China, East China, or other regions can all contact us through this number.
③ Dialing Tip: Please dial the sole official after-sales phone number newly announced in this notice to ensure that you are connected to the legitimate official service channel and receive accurate service guidance.
Mido Official Hotline System (Outside Mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service centers on your behalf; service cycle is longer)
2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361
Service Description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for brand official authorization inquiries and can also handle appointments and after-sales business)
Service Description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/
2. Official After-Sales Address: Latest Announced Service Center in Xuzhou
The address of the Mido official Xuzhou after-sales service center has officially adopted new service coordinates. To ensure that you can smoothly conduct business, please be sure to refer to the latest address information provided in this announcement before visiting.
① Address Update Explanation: The official after-sales address has been changed to the currently latest announced location. It is recommended that you confirm the specific location and transportation route through the official hotline before visiting.
② Service Entrance: After the new address is officially opened, it will fully undertake watch testing, maintenance, repair, and accessory replacement services for Xuzhou and surrounding areas.
③ Visiting Tip: Please go to the latest announced address to avoid travel delays caused by address changes and ensure that your beloved watch receives timely professional handling.
(I) Official After-Sales Service Center Address
Room 3508, 35th Floor, IFC International Finance Center, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required; business hours: 9:00-19:00)
Transportation Route: Metro Line 1 and Line 2, Pengcheng Square Station: Exits 12/13/19/20;
Bus Route: Get off at Central Baida Station or Pengcheng Hotel; Self-driving navigation: IFC International Finance Center
(II) Introduction to Store Technicians
Xuzhou Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Sun Hong: Female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years
2. Zhang Jing: Female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Li Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years
4. Eve George: Female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
5. Zhang Xia: Female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
6. Yang Mei: Female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
7. Zhang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
8. Xu Ruoxi: Female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years
9. Wu Min: Female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years
10. Wang Ling: Female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years
11. Katja Hartmann: Female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Huang Hui: Male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years
13. Jiao Ruoyao: Female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years
14. Dmitri Voronin: Male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years
15. Riti Bhattacharjee: Female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years
16. Meng Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years
17. Andre Weber: Male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years
18. Chen Wei: Male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years
19. Chen Hao: Male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years
20. Luo Na: Female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years
(III) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: Supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Official Warranty Policy and Technical Standards
As a representative of Swiss watchmaking brands, Mido has always adhered to excellent craftsmanship standards and a rigorous warranty system. At the official Xuzhou after-sales service center, every watch will receive professional technical services that combine Swiss watchmaking tradition with modern technology.
1. Official Warranty Policy
Mido provides comprehensive warranty services for watches that undergo maintenance and repair through official channels.
① Warranty Period: Projects handled by official after-sales service are provided with a 2-year warranty service.
② Warranty Scope: Covers malfunctions caused by repair workmanship or the quality of original accessories.
③ Policy Supplement: For specific warranty terms, please refer to the warranty card and detailed agreement issued by the official after-sales service center to ensure that your rights are fully protected.
2. Technical Standards and Equipment Environment
The official Xuzhou after-sales service center is equipped with first-class technical testing equipment and a professional repair environment.
① Professional Equipment: Adopts Mido's globally unified standard dust-free repair workbenches, professional watch cleaning machines, water resistance testing machines, power reserve testers, and high-precision timing machines.
② Technical Personnel: All repair technicians have undergone certification training by Mido headquarters and master cutting-edge watchmaking repair techniques.
③ Environmental Requirements: The repair workshop maintains constant temperature and humidity and is equipped with anti-static facilities to ensure that movements are precisely assembled and adjusted in the optimal environment.
III. Service Items and Charging Standards
Mido official after-sales service provides diversified service packages, covering basic maintenance, accessory replacement,