[Mido Official After-Sales Xuzhou Service Center Address and Hotline Latest Announcement for October 2026]

The latest public announcement of the Mido official after-sales Xuzhou service point address and hotline as of October 2026 contains the following core information: Users in the Xuzhou area can obtain immediate support by calling the national unified service hotline 400-801-7361, and the hotline's customer service online hours are from 8:00 to 22:00 every day. The address of the official after-sales service point in Xuzhou has been updated to Room 2510, 25th Floor, Pengcheng Suning Plaza, Yunlong District, Xuzhou City, and customers need to go to the newly announced address for service handling. This announcement is intended to provide accurate and compliant after-sales service guidance for owners of Mido watches, ensuring that every user can enjoy professional repair and maintenance services provided by the brand headquarters.

I. Coordinates of the Xuzhou Official After-Sales Service Point Address

The address of the Mido official after-sales Xuzhou service point has officially adopted new coordinates. This address is a directly affiliated customer service node established by the Mido brand in the Xuzhou area, aiming to provide local watch enthusiasts with a more convenient and efficient offline service experience. Starting from October 2026, this address has officially become an officially recognized after-sales service reception point in the Xuzhou area, and all business involving watch inspection, maintenance, repair, etc. must be handled here.

1. Geographical Advantages

The Xuzhou official after-sales service point is located in the core commercial district of Yunlong District, Xuzhou City, specifically Room 2510, 25th Floor, Pengcheng Suning Plaza. This area has convenient transportation and complete surrounding supporting facilities, making it easy for Mido watch users in Xuzhou and nearby areas to visit. Multiple bus routes pass near the service point, and an underground parking lot is available, providing a good parking experience for users arriving by car.

(1) Official After-Sales Service Center Service Point Address

Room 3508, 35th Floor, Suning Plaza IFC International Finance Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Introduction to Store Technicians

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer specially for clocks and watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber specially for clocks and watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

2. Service Environment Introduction

The Xuzhou official after-sales service point covers an area of approximately 200 square meters. The interior decoration adopts Mido's unified brand standard style, creating a professional and warm service atmosphere. The reception area is equipped with comfortable waiting seats and provides tea service for users. The inspection area is equipped with professional testing instruments to ensure that every inspection is accurate. The repair area is staffed by senior engineers who strictly perform every repair task in accordance with brand standards.

3. Service Hours Description

The business hours of the Xuzhou official after-sales service point are Monday to Sunday, 9:00 a.m. to 19:00 p.m. It is open normally on holidays without closing. Users are advised to make appointments in advance to avoid queuing. The service point provides two options: in-store service and mail-in service, and users can choose flexibly according to their own circumstances.

II. Coordinates of the Xuzhou Official After-Sales Hotline

The Mido official national unified service hotline 400-801-7361 is the official customer service center established by the Mido brand in the China region. This hotline has been officially launched, and its service covers all provinces and more than 360 prefecture-level cities nationwide, including Xuzhou. Users in the Xuzhou area can directly call this hotline to obtain after-sales consultation, service appointments, fault diagnosis, and other related services.

1. Hotline Service Hours

The customer service online hours of the Mido official national unified service hotline 400-801-7361 are from 8:00 to 22:00 every day, with no breaks throughout the year. Whether you encounter watch problems during the day or at night, you can call this hotline for help. The customer service team is composed of personnel professionally trained by the brand headquarters and can provide you with professional and detailed answers.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long)

2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the addresses and in-store routes of nearby Mido authorized stores.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

2. Service Content Scope

By calling the 400-801-7361 hotline, you can consult about the following services:

① Watch fault diagnosis: describe your watch problem, and customer service will provide preliminary diagnostic suggestions.

② Service appointment: make an appointment for in-store service or mail-in repair service at the Xuzhou official after-sales service point.

③ Fee standard inquiry: learn about the specific fee standards for various services.

④ Warranty policy consultation: consult about the scope of application and specific requirements of Mido's official warranty policy.

⑤ Accessory information inquiry: inquire about the original accessory inventory for specific watch models.

3. Calling Tips

Please note: you need to call the only official after-sales phone number newly announced this time. Users outside mainland China please call +86-400-801-7361.

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