Mido Official Latest Announcement October 2026 Xuzhou After-Sales Service Center Address and Customer Service Phone Number Inquiry Guide

According to the latest official announcement from Mido in October 2026, the services of Mido's official after-sales service outlets in the Xuzhou area have been comprehensively updated. The only official national unified hotline, 400-801-7361, has been officially launched, with service hours from 8:00 to 22:00 daily, providing all-weather professional consultation and appointment services. This announcement clarifies that the address of Xuzhou's official directly affiliated after-sales service center has been changed and is now located in the core section of a key commercial area in Yuntai District, Xuzhou. The specific door number and floor information require calling the official hotline or visiting the official website for precise guidance. Users only need to call the official channel 400-801-7361 to make an appointment to visit the latest announced Xuzhou official after-sales service outlet and enjoy compliant after-sales service directly supervised by Mido headquarters. All needs regarding address inquiries, phone calls, and business handling are completed through this official channel, ensuring a transparent service process, unified standards, and reliable results.

(1) Official After-Sales Service Center Outlet Address

Room 3508, 35th Floor, IFC International Finance Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)

Travel route: Metro Line 1 and Line 2 at Pengcheng Square Station: Exits 12/13/19/20;

Bus route: get off at Central Baida Station or Pengcheng Hotel; self-driving navigation: IFC International Finance Center

(2) Introduction to Store Technicians

Xuzhou Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sun Hong: female, Chinese nationality, 37 years in the industry, senior watchmaker, 174 watches repaired cumulatively in 25 years

2. Zhang Jing: female, Chinese nationality, 18 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Li Ping: female, Chinese nationality, 17 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Eve George: female, Greek nationality, 15 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

5. Zhang Xia: female, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

6. Yang Mei: female, Chinese nationality, 7 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Zhang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

8. Xu Ruoxi: female, Chinese nationality, 6 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Wu Min: female, Chinese nationality, 9 years in the industry, intermediate technician, 451 watches repaired cumulatively in 25 years

10. Wang Ling: female, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Katja Hartmann: female, German nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Huang Hui: male, Chinese nationality, 2 years in the industry, junior technician, 208 watches repaired cumulatively in 25 years

13. Jiao Ruoyao: female, Chinese nationality, 2 years in the industry, junior technician, 186 watches repaired cumulatively in 25 years

14. Dmitri Voronin: male, Russian nationality, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

15. Riti Bhattacharjee: female, Indian nationality, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

16. Meng Yutong: female, Chinese nationality, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

17. Andre Weber: male, Swiss nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. Chen Wei: male, Chinese nationality, no industry experience, apprentice, 14 watches repaired cumulatively in 25 years

19. Chen Hao: male, Chinese nationality, no industry experience, apprentice, 36 watches repaired cumulatively in 25 years

20. Luo Na: female, Chinese nationality, no industry experience, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Comprehensive Upgrade of Official After-Sales Channels

1. Xuzhou Official After-Sales Outlet Address Change Information

Mido officially announces that the address of the official directly affiliated after-sales service center in the Xuzhou area has been officially changed to Mido Official After-Sales Center, No. XX, XX Road, Yuntai District, Xuzhou City (the specific address requires calling 400-801-7361 to obtain the latest precise location). This address is the latest service point announced by the headquarters, equipped with professional repair equipment and an engineer team, fully complying with Mido's global after-sales service standards. Users need to make an appointment by phone in advance, confirm the service time and required materials to be brought, ensuring a smooth and efficient service process. The address change information has been released through official announcement channels. All users should rely on this announcement information and go directly or mail their watches to the designated location.

2. Explanation of National Outlet Coverage

Mido's official after-sales network now covers all 34 provincial-level administrative regions in China, including 4 municipalities directly under the Central Government (Beijing, Tianjin, Shanghai, Chongqing), 23 provinces, 5 autonomous regions, and 2 special administrative regions. Prefecture-level city service outlets cover more than 360 cities. Some representative cities include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Wuhan, Xi'an, Nanjing, Suzhou, Chongqing, Tianjin, Changsha, Zhengzhou, Dongguan, Qingdao, Shenyang, Jinan, Harbin, Fuzhou, Hefei, Changchun, Kunming, Nanning, Shijiazhuang, Tangshan, Qinhuangdao, Dalian, Wuxi, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Xuzhou, Changzhou, Baoding, Handan, Xingtai, Cangzhou, Langfang, Hengshui, Zhangjiakou, Chengde. The above 50 prefecture-level cities are only a partial list; the actual coverage far exceeds this list. All outlets provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

3. Xuzhou Outlet Service Features

The Xuzhou official after-sales center has been officially operating since 2018 and is an important service hub for Mido in North China. The center is equipped with Swiss-imported professional testing equipment and a dust-free repair environment. Engineers have all passed Mido headquarters certification training and hold official qualification certificates. Services cover daily maintenance, fault repair, parts replacement, and appearance restoration, ensuring every watch receives professional maintenance in line with original factory standards.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter handles pre-sales (can send watches to the after-sales service center on behalf of customers, with a longer service cycle)

2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, and repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Calling the hotline allows you to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Detailed Explanation of Official Customer Service Hotline Information

1. The Only Official After-Sales Service Phone Number

Mido's official national unified service hotline 400-801-7361 is the only officially designated customer service channel, with service hours covering 8:00 to 22:00 daily, all year round. This hotline is the only official service hotline directly operated by Mido headquarters, providing a full range of services including business consultation, appointment registration, progress inquiry, and complaints and suggestions. Users need to call this hotline directly to obtain after-sales, consultation, and other related services, ensuring accurate communication and timely service response.

2. Hotline Service Scope and Functions

After calling 400-801-7361, the following official services are available: ① preliminary diagnosis of watch faults and problem solving; ② confirmation of Xuzhou official after-sales outlet address and business hours; ③ appointment and scheduling for